Warranty Policy Limited Warranty & Technical Data
The definitive guide to coverage, operational safety, and maintenance requirements for the Typhon Machinery 2.5-Ton Mini Excavator series.
Typhon Machinery is committed to providing industry-leading construction equipment that excels in high-torque applications. The Terror X2 Max is engineered with a rigid chassis and a high-efficiency hydraulic circuit, backed by our comprehensive factory-parts warranty framework.
Machine Specifications
Powertrain Architecture
The core of the X2 Max is the Yanmar 3TNV70 3-Cylinder Diesel Engine. This engine is selected for its reliability in compact excavators, providing a net power output of 10.3kW @ 2200rpm. Our warranty ensures that this heart remains operational through your most demanding contracts.
- Engine Type: Natural aspiration, vertical, 4-cycle water-cooled diesel.
- Displacement: 0.854 Liters for optimal torque-to-weight ratio.
- Fuel System: High-efficiency indirect injection.
Excavation Capabilities
Designed for precision trenching and utility work, the X2 Max boasts a max digging depth of 2,350mm and a digging force of 14kN. The zero-tail swing capability allows operators to work safely against walls and in narrow urban corridors.
- Max Digging Height: 3,700mm for high-reach loading.
- Travel Speed: Dual speed options up to 4.5 km/h.
- Hydraulic Flow: 23.3 L/min main pump capacity.
Coverage Framework (1-Year)
This parts-only warranty covers manufacturing defects under normal operating conditions. It does not cover labor, travel, or machine downtime expenses.
| System Category | Components Covered | Term Length |
|---|---|---|
| Main Engine Group | Engine Block, Cylinder Head, Crankshaft, Pistons, Camshaft, Intake Manifold | 12 Months / 1,000 Hours |
| Hydraulic Logic | Main Hydraulic Pump, Multi-Way Control Valve, Swing Motor, Travel Motors | 12 Months / 1,000 Hours |
| Chassis & Swing | Main Frame, Slewing Bearing, Swing Post Casting, Undercarriage Frame | 12 Months |
| Lift & Boom | Main Boom, Dipper Arm, Bucket Linkage (Weldments only) | 12 Months |
| Auxiliary Systems | Radiator, Hydraulic Oil Cooler, Fuel Tank Assembly | 12 Months |
Mandatory 50-Hour Break-In Service
The most critical stage of your Terror X2 Max’s life is the first 50 hours. To keep your warranty active, you must perform the 50-hour service. This includes flushing the factory "break-in" oil, replacing hydraulic return filters to remove microscopic metallic seating particles, and inspecting track tension. Keep your receipts—they are required for all future claims.
Detailed Terms & Exclusions
What Is Not Covered
To avoid confusion, we clearly define "Wear & Tear" items. These parts are designed to consume themselves during operation and are the responsibility of the owner to replace as needed:
- Consumables: Rubber tracks, bucket teeth, hydraulic hoses, fan belts, and fuses.
- Operator Error: Rollovers, collisions, or immersion in water/mud.
- Neglect: Failure to grease pins daily or operating with low oil levels.
- Unauthorized Mods: Tuning the hydraulic relief valves beyond factory settings.
The Claim Workflow
We use a data-driven claim system to bypass the need for physical inspections, getting you back to work faster:
- 1. File Creation: Email sales@typhonmachinery.com with your serial number and a description of the failure.
- 2. Visual Evidence: Provide 4 photos (Engine, Hour Meter, Serial Plate, and Failed Part) plus 1 video of the machine in operation.
- 3. Evaluation: Our engineering team reviews the data within 48 business hours.
- 4. Logistics: Replacement parts are dispatched via UPS/FedEx/DHL directly to your address.
